They are the most unhelpful people I've ever met! I got a job where I get paid semi monthly and it seems like each agent gives me the run around on information. If my car wasn't so old, I would refinance with a different company!!! STAY AWAY FROM COX AUTO AND THIS COMPANY
No assistance given. Advised I get paid Friday and asked could they hold off until then. The answer I was given was they could only extend until 4pm on Tuesday, so how am I supposed to get to work in order to make payments? Definitely not customer friendly, strictly money based company!
If I could only write a review with zero stars.... If you go through this company you need to stay on top of your finances!! I had the payment set up to automatically come out of my bank account. They called me and said we need credit card information to run the payment. I explained that it was already set up to come out. They looked at their files and said they didn't have any bank information for me. I explained that at that time I was not going to give my card information and that they had been pulling the payments out for the last YEAR. 30 minutes later they called and said that the "system updated" and that they NOW had my information. Now if this happened ONCE that would be one thing. I understand mistakes happen, however this happened a total of 3 times. This finance company is for people with little or no credit. They back you into a corner if you really need a car but they will RIP YOU OFF!! WATCH YOUR FINANCES VERY CLOSELY!!!
They have no problem taking your money. Don't ask for anything else
Hcac is a US Finance company based in Newark, Maryland. Hcac is located at 2545 Pulaski Hwy, Newark, DE 19702, USA.
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